Alteration Fee for Graham
Please note that all Luke Rose jewellery is made by hand to order. Please allow up to 7 to 10 working days for production of your piece. If you require your jewellery by a certain date, please email your request prior to ordering.
Standard domestic shipping is via Auspost Parcel Post and takes between 2 and 5 days. Express shipping is via Australia Post Express Service, which arrives in 1 to 3 business days. You will be emailed with a tracking number once your jewellery has been dispatched.
Domestic shipping is free on orders over $350 and ships via Express Post. Shipping and handling charges for orders under $350 are $10 for standard parcel post or $15 for Express Post. For international shipping costs, please refer to our Shipping and Returns policy. All international shipping options are also displayed at checkout.
You can also choose "Pick Up" as the delivery option, allowing you to collect your jewellery from our Sydney studio in The Dymocks Building, 428 George Street. You will receive an email or phone call when your jewellery is ready for collection.
Luke Rose is committed to being an ethical brand; from our work processes, to the people we work with and the materials we choose to use.
Here we strive for progress not perfection.
Using recycled precious metals whenever possible and sourcing ethical gems and conflict free diamonds. Luke loves working closely with clients, creating jewellery with meaning, to be treasured.
Materials & Suppliers
At Luke Rose we use 9ct, 14ct and 18ct golds as well as sterling silver, all of which are 100% recycled.
We are committed to using high quality materials that are kind to both people and the planet.
Our local Australian supplier has a strict Environmental Sustainability Policy and is fully compliant with the LBMA Responsible Gold Guidance as well as the Organisation of Economic Co-operation and Development (OECD) Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas.
All precious metals issued by them are sourced in a way that does not cause, support or benefit unlawful conflict, or contribute to serious human rights abuses or breaches of international law. In addition, they are subject to annual independent Conflict Metals audit. They are the only Australian organisation certified by the Responsible Jewellery Council (RJC) as a jewellery manufacturer and wholesaler. The RJC is the foremost standard-setting and certification organisation for the international jewellery industry in the world and is based in London. This commitment is what makes our supplier not only the region’s leading jewellery manufacturer, but also the most socially responsible.
All chains are superior quality from Germany's top manufacturer.
In 2019 Schofer were successfully recertified in accordance with the RJC Code of Practices (COP). "In addition to hereby upholding all relevant ethical, human rights, social and environmental topics, also guaranteeing a responsible acting supply chain is crutial for the trustworthy co‐operation with our partners worldwide. Our next goal: Certification in accordance with the RJC Chain of Custody (CoC).” For more information please visit: www.responsiblejewellery.com
They Invest in the future: Again, heavy investments were made in 2018 - also to promote sustainability: In addition to energy saving machines such as a state of the art dual belt soldering furnace, new ventilation systems were fitted in the entire building with heat recovery. Water dispensers with filters supply all employees free of charge with oxygen enriched cold water.
They are Innovating for the future: Automation, precision, quality and new manufacturing processes are key elements of the Schofer innovation programme - investing in the future! The new chain cutting machine works very accurately and enables a rational production. A completely new generation of chain making machines enables many new chain models to be created.
The strive for Constant improvement: In 2017, they extensively updated the entire production facility. A modern working environment enhances the quality of the product - so, we also installed LED lighting in the entire production area, supplying daylight quality lighting for all workstation and cutting power costs nearly in half.
They installed a new circulation cooling system: thanks to this investment, the environment is protected as hardly any fresh water is required to cool the welding and annealing ovens. Thanks to the equal cooling of the ovens, constant temperatures are ensured and the process safety is increased.
Luke Rose only uses diamonds sourced from ethical and accredited suppliers who have all signed up to the Kimberley Process. Luke Rose Champagne Diamonds in particular are all sourced from the Argyle Mine in Western Australia. We handpick each diamond and precious stone that is used to ensure standards and quality is in line with the Luke Rose brand.
We strive to be zero waste and as such, every single item is handmade in our Sydney Studio and made to order. Operating this way allows us to recycle all surplus gold and silver.
At Luke Rose we are committed to creating handmade, bespoke jewellery. It is a highly skilled process and as such requires training local talent in the Sydney Studio.
Luke Rose was established in 2015 with the vision to create a new luxury brand with an emphasis on "Slow Fashion". Luke is passionate about a sustainable approach to design, rejecting the mass production and chemical laden processes used in gold plating.
Our Suppliers all align with our ethics and adhere to strict codes of conduct.
As you can see a lot of love, care and effort are put into each piece we create for our customers. We ask that you treasure and take care of your Luke Rose jewellery for generations to come.